Celtic’s Home Health Services
Our Code of Conduct
At Celtic Healthcare…
We define our customers as our patients, our employees, our referral sources and our insurance companies.
We recognize our customers’ needs as whatever they perceive them to be… a smile, respect, dignity, service excellence, dependability and consistency, while reaching beyond their clinical needs.
We exceed our customers’ expectations by creating raving fans and delivering Gold Standard Customer Service.
We ensure our customers are aware of appointment times to show respect, decrease their anxiety, and assist them with organizing
We always say thank you after every interaction and/or visit with a patient, customer, or client.